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Once your Samsung Galaxy S phone is connected and detected, you could see the Backup and Restore options on the left of the window. If your Android os version is 4.2.2 or above, there will be a pop up window on the Android phone asking you to allow USB Debugging. Here you should make sure that you have enabled USB debugging mode on the phone. From all the functions on the primary window, select the “ Phone Backup” from the tools. Connect your Samsung Galaxy S5/S6/S7/S8 to your PC via USB. Connect your Samsung Galaxy phone to PCĪfter download and launch the program on your computer. OK! Then free download the trial version from the below link, and try to backup all data on your Samsung Galaxy S4: Step 1. The only cons are that it is shareware and the full version of Android backup and restore charges you with $19.95. So, if your android backup and restore issue can not be resolved by Kies, you can turn to this app for help.
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